FAQs
1. What is Super Mommy?
Super Mommy is your trusted source for high-quality, baby-safe feeding essentials designed to make mealtime easier and more fun for you and your little one.
2. Are your products safe for babies?
Yes! All of our products are made with food-grade, BPA-free, and non-toxic silicone to ensure the safety of your baby. They are rigorously tested to meet safety standards.
3. How can I contact your customer support team?
You can reach us through our Contact Us page or email us at hay@supermommy.store. Our team will respond as quickly as possible.
1. Are your silicone products dishwasher-safe?
Yes, all our silicone products are dishwasher-safe. They can also be hand-washed or boiled for deep cleaning.
2. Do the suction bases work on all surfaces?
Our suction bases work best on smooth, flat surfaces such as glass, plastic, or polished wood. For textured or porous surfaces, the suction may not hold as securely.
3. Can I use your products in the microwave?
Yes, our silicone feeding products are microwave-safe, making it easy to heat food directly in the bowl or plate.
4. Are your products suitable for baby-led weaning?
Absolutely! Our products are designed to support self-feeding and baby-led weaning. The suction bowls and plates help prevent spills, while the spoons and forks are perfect for little hands.
5. How durable are your silicone products?
Our products are made from high-quality, durable silicone that can withstand daily use, accidental drops, and extreme temperatures.
1. How do I track my order?
Once your order is shipped, you will receive an email with a tracking number. Use this number to track your package on our shipping partner’s website.
2. How long does shipping take?
Shipping times vary depending on your location. Typically, orders are delivered within 3–7 business days.
3. What is your return policy?
We offer a hassle-free return policy. If you’re not satisfied with your purchase, you can return unused and unopened items within 30 days of delivery. Visit our Returns & Refunds page for more details.
4. Do you ship internationally?
Yes, we offer international shipping to many countries. Shipping fees and delivery times may vary based on your location.
1. How do I clean your silicone products?
Simply wash them with warm, soapy water or place them in the dishwasher. For deep cleaning, you can boil them for 3–5 minutes.
2. Do your products absorb odors?
Our silicone products are designed to resist odors, but for stronger-smelling foods, boiling the item can help remove any lingering scents.
3. Are your bibs adjustable?
Yes, our silicone bibs feature an adjustable neckband to grow with your baby and provide a secure, comfortable fit.
